Techly, like "technically"
In-person, patient tech help for parents and grandparents. Phones, iPads, passwords, FaceTime, photos, and a real person to ask "is this a scam?"
Call or text. We answer in plain English.
No contracts. Cancel the membership any time.
Start here
Most families
As needed
We're Sofia and Poppy, two high school seniors from Los Angeles. We started Techly because our own grandparents kept getting locked out, scammed, and stuck, and nobody had the patience to sit down and actually show them.
We do. Same helper every visit, no jargon, no rushing.
Call, text, or book online. We come to you in Santa Monica, Venice, Mar Vista, Culver City, Palms, West LA, Brentwood, Pacific Palisades, Beverly Hills, Century City, Marina del Rey, Playa Vista, Playa del Rey, Westchester, El Segundo and Manhattan Beach. Zoom visits everywhere else.
Book a visitSometimes not, and we'd rather tell you than take your money. We'll start with a phone call to you, then a low-key first visit. If she's not into it, we'll say so.
No. We teach, set up, and troubleshoot. If something is physically broken, we'll tell you where to take it and help with the new device after.
We're background-checked, we never ask for passwords to banking or email, and the first visit can happen with you present or at a public place like the senior center. The rules are the same for every family.
Texts are answered during our hours, weekday afternoons and Saturdays. We're not an emergency line. For a suspected scam in progress, the fastest move is to hang up and call the bank directly.
Yes, for members and for families outside our area. In person works better for the first visit.